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The Haven is a specialist primary care service for Asylum Seekers based at Montpelier Health Centre, and provides initial health assessments for Asylum Seekers who have not yet registered with a General Practitioner (GP) in the Bristol and South Gloucestershire area. The Haven service spans both South Gloucestershire and Bristol Primary Care Trust and is managed on their behalf by Bristol Primary Care Trust. The staff includes a Family Doctor (GP), a Health Visitor, a Practice Nurse, and an Administrative Worker.

Asylum Seekers are offered a comprehensive health assessment, which can include vaccinations and screening for communicable diseases, after which patients will be helped to register with a local GP practice. The health assessment record will be forwarded to the new practice. The provision of this service will dispense with the need for any further new patient health check, thus streamlining care for patients.

The Haven is at present hosted by Montpelier Health Centre and will be open on 3 days a week:
8.30 – 12.30 on Mondays, Thursdays, Friday - by appointment only

Asylum Seekers can be directed to the Haven by refugee support agencies, statutory organisations or they can refer themselves. Please telephone 0117 9703887 or 0117 9426811 for an appointment.


The eligibility criteria are:

  • Anyone seeking asylum in the UK who is not yet registered with a GP in the area.
  • Proof of asylum application in the form of a Home Office letter or an ARC card (Asylum Registration Card.)
  • People who have already obtained refugee status in another EEA country, and those who are not actively seeking asylum in the UK, are not eligible for The Haven service.


For further information e-mail the.haven@nhs.net

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For further information e-mail the.haven@nhs.net